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Shipping

Home  >  Shipping

Christmas Delivery Cut-off

For guaranteed Christmas Delivery we recommend ordering prior to the following dates:

20th December for Victoria metropolitan
15th December for interstate metropolitan and rural Victoria
6th December for New Zealand metropolitan and the rest of the world
8th December USA and Canada metropolitan

We will continue to ship orders until the 22nd of December. We then close our doors for the holiday break and will return to our posts on the 3rd of January. 

Shipping Costs

We ship internationally for a flat rate of $15 AUD.

All Australian orders are shipped for a flat rate of $10 AUD. 

How We Ship Our Orders

We use StarTrack Express, Australia Post or FedEx services for delivery. Depending on the delivery location please allow the following times:

StarTrack Express is used for Australian metropolitan addresses. Please allow 1 - 7 working days for delivery. For regional or outer metro areas this could be extended to 10 days.

Australia Post is used for P.O. Boxes, non Metropolitan areas and Northern Territory. Please allow 2-7 working days for delivery.

FedEx or Australia Post International are used for International addresses, please allow 5-10 working days for delivery. 

International Orders

Please note all international online orders (to countires outside of Australia) are shipped with either Fed Ex or Australia Post International and the value of the parcel is declared as required by Australian law. The recipient may incur duties and taxes which are imposed by the local government in the destination country. The recipient will be contacted by Fed Ex or Australia Post if this is the case after the goods have been received. These costs are outside of Elk's control and are not included in the purchase price. The duties for every country are different and can change on a regular basis. 

Shop & Head Office

395 Plenty Road, Preston
Victoria 3072, Australia

P: +61 3 9478 1800
F: +61 3 9478 8864

Shop Trading Hours

Monday to Friday
10.00am to 6.00pm

Saturday
10.00am to 5.00pm

Sunday
Closed

Office Hours

Monday to Friday
9.30am to 5.30pm

Saturday & Sunday
Closed

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customerservice@elkaccessories.com.au P: +61 3 9478 1800 395 Plenty Road, Preston, Victoria 3072, Australia